Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Arab Emirates |
05-14 Business days |
| Saudi Arabia |
10-30 Business days |
| USA, Canada |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***r –
I was looking for two cube organizers that would fit in a TV stand, these were the perfect size all the way around and look great!
M***w –
as photo! fast shipping and super quality
S***n –
Received as described. Very good quality
G***e –
Thank you very much! i got the today and i’m satisfied!
W***m –
Very happy with these. These were hard to find for me. I wanted them to fit the smaller sized cube organizer but not to fill up the whole cube. These are perfect!! Very sturdy so it is a good price!
A***a –
Very nice box, good quality. Thank you very much!
S***e –
Everything came quickly, thank you, I am really happy.
R***l –
Well made and perfect for closet organizer
L***m –
significantly better than a similar one i bought offline
M***k –
These storage cubes were just what I needed in my bathroom as well as in my laundry room. Nice size and nice color. They are very sturdy.
L***a –
These were great quality and packaged very well when I recieved. They were slightly too big for what I wanted to use them but they are really nice. I kept them and found another use for them.
M***k –
Bought to use in hanging closet in wardrobe closet of rv. Works great to hold socks, undies and other light clothes so not flying around in rv movement. Havent tried to put heavy items in it.
N***e –
you won’t be disappointed. it’s really good
A***r –
Good product, nice and safe delivery
M***e –
I needed storage boxes to fit on the top shelf of my closet. And these are perfect . . . I’ve stashed hats, purses and other essentials in these neat and stylish boxes. Great find!
R***l –
amazing closet caddy, thank you!
O***a –
I bought this to put in my daughter’s nightstand to make it look like a small drawer and this absolutely did the trick !! I put the extra one in her dresser to organize her shirts.
A***a –
These are EXCELLENT quality and excellent looking in our new pantry space. We had different bins before but wanted to see what was inside without having to pull everything out. I have pics of before and after bins!
D***d –
Good item and fast shipping. Thank you so much!
J***s –
it’s a really low priced closet caddy, everything else in the store is also great
F***e –
One of my favorite purchases. They came apart easily and are very sturdy. I have 24 craft books and magazines in one and it’s sturdy enough to carry. Another is in the freezer with 10+ pounds of steak. Definitely worth the money!
S***n –
The quality of the product is good to the touch, the color will not fade, it is very durable, my wife often puts some go-out supplies in the basket, so she will not forget to take things, very good cabinet tools
B***y –
I appreciate this store, I can always find cool fan stuff there!
A***r –
Everything is fine. Delivery was pretty fast. I would recommend this store.
S***a –
I like his color very much. It is hung on cabinets and cabinet walls. It is not only convenient for taking things, but also for storing things. It makes my bedroom look more beautiful and tidy, without worrying about bugs and dust.
A***n –
it’s a good price for storage box, so i will keep ordering from the store
H***y –
I bought two small size, two large size, it is really convenient, I use small size to put some commonly used items and clothing, large size is used for storage, hanging and white window design, saving family space , And it’s easier for me to find what I need, it’s really great
T***r –
With this product, there is no need to worry about things being found on the ground or moldy after being stored in the cabinet for a long time. It is also very convenient to put some daily necessities in daily use, and there is no need to bend over to find things for a long time. I really like this product, the material is also very good
K***y –
To buy online on such a reasonable price is more of a miracle 🙂 thanks to the seller!
O***r –
Both shipment and quality are astonishing. Exactly what I’ve been looking for.
O***r –
Hanging it on the cabinet wall, it’s really convenient to take things. I put my bag and daily clothes in it, and I quickly find the items I need when I go out. The color is very beautiful, making the bedroom look more beautiful Decoration
M***w –
I bought three large sizes, which is really a bargain. It costs at least one hundred dollars to buy them elsewhere. So I placed the order decisively. After receiving the goods, I really did not disappoint. Not only did the storage become easier, the room also looked more comfortable. My waist was not good, so I never had to bend down to find something. Up
M***a –
the seller probably asks the lowest price for ever. that’s something! thanks for the service
T***m –
Perfect!!
S***a –
Works perfectly above my camper. They are above the bed to hold our clothing.