Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Arab Emirates |
05-14 Business days |
Saudi Arabia |
10-30 Business days |
USA, Canada |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***e –
I give this 5 stars for being best that can be expected. By that I mean that it performs as expected, but that the whole process is very messy and kind of clumsy. My main goal was to get a flosser that did not leak all over the counter top after a few months, which is a problem I have had with the plug-in, counter-top reservoir models. Success!
T***d –
I bought this for my son since he just recently got braces put in and he said it’s very strong. Strong is good because he said he sees all the food stuck in between come out.
L***y –
I usually brush & floss every time I eat. This unit makes it so convenient to travel. Don’t fill the reservoir to the top if you will be traveling. I usually just put a one time use and when I’m done leave the door open to let the reservoir dry it so it doesn’t leak in my luggage. Its a great traveling unit.
P**l –
I absolutely love this waterpik! Even though I brushed everyday, I never felt like my mouth was really clean. I also had a problem with bad breath. Regular string floss was too irritating for my gums and I was looking for an alternative. After reading the reviews I decided to try this cordless waterpik. It is truly an amazing product and a complete game-changer for me!
R***l –
I’ve had this item for over a month, so here’s my review:
Pros: Lightweight, effective at removing food from teeth, pressure is decently strong on the lightest of two settings, easy to take with you when traveling.
Cons: battery life; bulky body.
H****d –
Very effective, but takes a lot of time to get used to so that you stop spraying the bathroom walls or your face.
M***r –
You can really use only two nozzles. More precisely, even one with a rubber tip. The rest are useless, they are definitely not for such a low-power appliance.
O***d –
I absolutely love this product. My dental hygienist has commented several times on how much healthier my teeth are now that I’ve been using it. The only downfall is it can be very messy. But my fix to that is using it in the shower. I like that it’s cordless I would say The battery life is what to be as expected.
O***p –
In my opinion, the pressure is not enough power. In general, it is convenient to use.
A***n –
Good irrigation, copes with its functions, the tank is enough for full cleaning. The charge is enough for 3-5 days of daily use 2 times a day. The wire is included, 4 different nozzles, I use only 2, I did not understand with others.
N***h –
I don’t know what took me so long to try a water flosser. I even had braces throughout high school. I was definitely missing out.
V***r –
The pressure is weak, clean mouth rinse, interdental space does not clean.
T***w –
It feels so good to use this waterpik. Years ago I had an electric one with a container that fits on top it was big and bulky. This waterpik is portable, and so easy to use takes up no space at all on my vanity and the power is strong. SO easy to use and since it’s so easy I use it morning and night. Okay sometimes I don’t use it at night – but every morning! Love the fact it’s portable too if and when I got traveling again.
P***d –
The item was delivered in the promised time and was well packed. I have tested it and it works well. The only thing I don’t know is the durability of the product.
L***r –
Ever since I got a post put in on the back molar of my teeth and they crowned it, that has been a favorite spot for meat to hide. Every steak, every burger, ever time I eat fried chicken, I have to sit there with a tiny toothpick stabbing my gums like im doing fencing lessons with a practice dummy just to get out the leftovers. Not with this bad boy. I just pressure wash those food guts right out of my pearly whites like I’m hosing down the back yard bbq that got too rowdy on the 4th of july.
W****n –
It arrives very fast excellent product I recommend to 100% buy it from me. Mother who has dental implants and is a great tool for use that is highly satisfied oral cleansing
D***a –
After 6 months use 2 or 3 times daily, my hygienist and dentist praised the improvement in my gum and dental health. I was amazed how many small particles this thing flushes out even after flossing and brushing. It helped clean an area around the base of a crown that was prone to gum irritation. It only takes 20 to 30 seconds to use. It’s compact and portable, easy to store out of sight in a small bathroom.
J****r –
My 12 year old daughter recently got braces abs I bought this for her. She is on the autism spectrum and loud things bother her. This is easy to use and the noise isn’t bad so it’s not an issue.
R****h –
I had a bit of pain in the space between two of my teeth. One of them was crowned so food would ocassionaly make it’s way to the space and irritate the gum. As the result of a dentist visit I learned the gum was inflamed and could have resulted in gingivitis if not taken care of. The dentist recommended me this waterpik and while I was very skeptical as to how water could help clean up my gum, I tried it out based on the recommendation.
B**b –
Awesome edition to my daily mouth routine, try adding 3 parts water & 1 part your favorite mouth wash!! Works wonders I don’t ever have to do traditional flossing again now that I have this!!! Thank you!!
L***y –
This thing! A handy little tool that does the job.
R****e –
The irrigator is comfortable, looks stylish, works
T***m –
Finally! I am “flossing” — really well — at least once daily. Took a minute to get used to, for me, the first few tries, I was just not doing it right. Aimed wring? Water went all over the place … But soooooo glad I kept at it. (I have bad habit of getting discouraged if I don’t get a thing right the first time.) Dentist and periodontist have been getting increasingly adamant about my dental hygiene, now that I am getting older. I REALLY don’t want to lose my teeth. I realllly don’t want gum grafting surgeries, or any of the other remedies they’ve been mentioning… This method of flossing TrULY works, and is even … “fun”?
T****r –
Been using this for over a year and one day I noticed that the horrible gum recession I had on one side of my mouth was GONE. Used to get food stuck up in there all the time but not anymore. I was absolutely amazed.
J***d –
This is so convenient and compact. Easy to open and fill water.
I***d –
Love this thing. I have tried a couple other brands and have always gone back to my waterpik. It’s perfect. I love this model because it’s rechargeable and I have a small bathroom space, I don’t have the room for the larger unit.
K***a –
Maybe it should be, but the pressure is not as strong as it is written in some reviews. In general, it is fine.
M***n –
The product is very useful, it works, the information in the promotion is correct. Fast and sturdy reached my hand, I love using, the charge goes long, I charge about once a month. I recommend it to everyone.
I****d –
The product corresponds to the description, complete with different nozzles, works well
A***a –
When I received the item, the cup was chipped. Quality is not acceptable.
N**r –
The water flosser does a good job of flossing without using a lot of water pressure.