Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Arab Emirates |
05-14 Business days |
| Saudi Arabia |
10-30 Business days |
| USA, Canada |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***q –
Not a bad concept, but not ideal if you want/have a cover on your laptop. But great for people who multitask. But I ended up taking it off because I’d rather protect my computer.
T***y –
I love the product, I bought two and I have one in my laptop and one in my screen at home, I like that the magnet is strong enough that I’m not worried about the phone falling, folds easy and it really doesn’t affect the computer at all.
G****a –
The magnet is really sturdy I have a huge phone case plus my phone is huge but it hasn’t fell yet! Good product
K***e –
This is awesome if you use a laptop – especially if you travel – great way to always have your phone in one place – makes charging easy – was in a hotel and usually can’t find my phone – no problems this time – also makes it easy when making video calls
C***l –
Needs to have stronger magnets to accommodate larger 12+ and a heavy duty case…outside of that I love it!
O****a –
Well done!!
V***c –
This is a nice little device. All I did was stick it onto my laptop, just making sure the orientation was correct. It took me a minute to install. If you are like me leaving your phone everywhere on your desk this device solves that problem. My phone is always in my line of sight.
P****o –
It works just like the picture shown and much more! you can use it at many different angles! Strongly recommended!!
A**a –
Perfect! Very sturdy
J**n –
IT works amazing! It is sturdy, it adheres well. WAY too well. In essence, this is a work machine and when I turn it back in, I hope the next user has an iPhone. This is NEVER coming off of here. Other than that, it holds the phone securely and it is exactly what I was looking for!
T***e –
This mounted super easy to my laptop case. The stop is the perfect angle and the magnet is super strong. I love this little gadget.
S****n –
I get a lot of compliments when I’m at a cafe with my laptop.
D****y –
I got a new job and it’s my first office job. I use my phone and my laptop the entire time I kept setting my phone in different areas and even just having to grab it and check messages, this just saves time did all that. It’s convenient and just makes work more efficient!
M***y –
I actually like this product a lot. It comes with an extra magnet for your phone and an extra sticky for the stand just incase.
N***l –
This lets me have my phone attached to my computer, side by side, so I can take calls or join video conferences without cluttering my laptop screen. The magnet is strong and it comes with small metal disks that fit perfectly inside a pop socket. The rest of the phone holder is sleek, low profile, well designed and super simple to use.
J***t –
Great accessory, very easy to install and use. The part that goes into the monitor uses a 3m glue to attach, so be aware in case you are using your work lapto.
Z****y –
It’s ok clean with alcohol good before putting it on 👍
Y***s –
I liked the overall design of this product. it didn’t adhere to the back of my laptop very well, but it did eventually stay. once i got it to stay, i tried to stick my 13pro max to it and it wouldn’t stay in place very well. the least little jolt on the table or even typing on the laptop sometimes would knock the phone off. it worked perfectly fine for my iphone se 2022 though. much less weight on that phone.
W***a –
I LOVE this! I have it on my desktop at work and it makes working from multiple devices so much easier. Extremely sturdy and holds well to my computer. Highly recommend.
D***n –
Very happy with the product so far. I bought it 4 months ago.
F***o –
Handy gadget, phone sticks well to the magnet. I no longer lose my phone on the seat next to me or in the seat back pocket as it is now always affixed to the side of my Mac.
N***u –
Just wish the arm could extend further to make my phone horizontal.
G***e –
At first I thought it was junk and wouldn’t hold my phone, but comes with and extra magnet and they were stuck together reducing the hold power, works great, would purchase it again
W****e –
Great to keep your phone close by. Useful when using your phone as a hotspot.
B***y –
Literally so sleek and beautiful design! I love this, it makes it super easy to multitask or just when I’m on the go! Honestly not bulky at all. BUY BUY BUY. I’m buying one for all the students in my family! Literally so cheap too!
L**y –
Over all a great product – does exactly what is described. I would purchase again if ever needed.
R***l –
I just installed the device on my computer, took a full 23 seconds. I really like it because I didn’t even need to add the little magnet to the back of my phone because my phone case has a magnet built in. Very easy to clip on and off.
V***k –
I love this gadget. Works great and is really useful. great purchase and stocking stuffer for my kids.
A***u –
This will help you manage the whole concept of working while doing something else. Whether its watching a movie or listening to music. This little device will give u easy access to your inseparable device. A+.
S****u –
Love it! but the grip rubber came off on the first day. I think some gorilla glue can fix it like new though.
E***s –
I use this in my Tesla to mount my phone on the car’s screen. Launching off the line and cornering hard do not even move the phone a little. I’m buying another for the other side of the screen!
S***i –
Really cool and wish I had one on my work laptop before I retired and travel less. Sturdy and mounts securely.