We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United Arab Emirates
05-14 Business days
Saudi Arabia
10-30 Business days
USA, Canada
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Europe
10-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 19 customer ratings
19 reviews
100% of buyers enjoyed this product!
5 stars
( 19 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
O***n –
Excellent covers. First ordered one, tried. Then two more. Chic sat down, look super.
Rated 5 out of 5
F***l –
Really very happy with my purchase. I have a corner sofa and I chose a 2 seater model and a 3 seater model and it suits perfectly! Thank you to the store
Rated 5 out of 5
A***v –
Very chic cover, very pleasant to the touch, honestly did not expect this quality, very fast delivery, which also pleased.
Rated 5 out of 5
H***r –
product arrived earlier than expected. material is Good quality and seems to be durable. i like the design and how easy it is to install on sofa. i like provided support for fixing cover. i recommend thus store to everyone
Rated 5 out of 5
Customer –
it was ok, colours as on the photos, material is stretchy, and quite easy to install, fits well if you measure the sofa as on the instruction. But unfortunately 1 out of 2 covers come with 2 small holes as on the attached photos. Despite that everything is ok, it has come with tubes that helps to install this and prevent material from pop out of the sofa. The second cover is ok.
Rated 5 out of 5
J***z –
Very nice the covers, are perfect in my living room!
Rated 5 out of 5
F***e –
They’re pretty good, they’re finite. I bought 3, one for one square, one for two and one for three squares, and the size is fine, and plenty. They can be put in the washing machine and also in the dryer. The touch is soft and it is well coupled. The Cork bars that come, I don’t put them, they come out easily, plus my cat got mad and took them out all the time to play with the las, so I removed all of them. I’m delighted with the truth.
Rated 5 out of 5
D***m –
Perfect
Rated 5 out of 5
Customer –
Soft, very cute adjustable fabric
Rated 5 out of 5
D***k –
I love it, the store was nice to me, ordered on 30 November, received 3 December, i recommend this page , good communication
Rated 5 out of 5
V***A –
I got here sooner than I expected and the color is not the same as the photo but no I dislike the package was well wrapped in the sillon ha quedao precioso
Rated 5 out of 5
M***r –
Happy with the result. Fine fabric, but fits perfectly. Let’s see how about the passage of time, but at the moment, very well
Rated 5 out of 5
R***n –
The cover is good, the purchase is happy! Sofa I have a large 2400 without taking into account the spokes, I ordered a cover 3000, it’s a pity that there is no more, because in the width of Malov, it’s hard to fill at the spokes, the rollers do not enter, the husband inserted the cable, you can run cambric. It looks beautiful. Thank you store.
Rated 5 out of 5
S***k –
Universal stretch well. faster solution
Rated 5 out of 5
Customer –
Material comfortable to hold, thin, flexible, consistent with the description, full length rubber band, color Brown with green and bezowymi kreskami. Shipping niecały month to Poland.
Rated 5 out of 5
Customer –
Shipping niecaly month, material elastic, thin, Mily feel, color Brown in brown and green lines
Rated 5 out of 5
7***r –
Perfect. Fabric. super adjustable. Order 4 seats for me 3-seater chair. And I ordered the 3 seats for me 2-seater chair. Since they have volume.
Rated 5 out of 5
L***o –
Delight! Very good quality, looks great. 6 days delivery!
Rated 5 out of 5
L***e –
Super beautiful for one of 3 I recommend a size 4 because the one of two goes less well
O***n –
Excellent covers. First ordered one, tried. Then two more. Chic sat down, look super.
F***l –
Really very happy with my purchase. I have a corner sofa and I chose a 2 seater model and a 3 seater model and it suits perfectly! Thank you to the store
A***v –
Very chic cover, very pleasant to the touch, honestly did not expect this quality, very fast delivery, which also pleased.
H***r –
product arrived earlier than expected. material is Good quality and seems to be durable. i like the design and how easy it is to install on sofa. i like provided support for fixing cover. i recommend thus store to everyone
Customer –
it was ok, colours as on the photos, material is stretchy, and quite easy to install, fits well if you measure the sofa as on the instruction. But unfortunately 1 out of 2 covers come with 2 small holes as on the attached photos. Despite that everything is ok, it has come with tubes that helps to install this and prevent material from pop out of the sofa. The second cover is ok.
J***z –
Very nice the covers, are perfect in my living room!
F***e –
They’re pretty good, they’re finite. I bought 3, one for one square, one for two and one for three squares, and the size is fine, and plenty. They can be put in the washing machine and also in the dryer. The touch is soft and it is well coupled. The Cork bars that come, I don’t put them, they come out easily, plus my cat got mad and took them out all the time to play with the las, so I removed all of them. I’m delighted with the truth.
D***m –
Perfect
Customer –
Soft, very cute adjustable fabric
D***k –
I love it, the store was nice to me, ordered on 30 November, received 3 December, i recommend this page , good communication
V***A –
I got here sooner than I expected and the color is not the same as the photo but no I dislike the package was well wrapped in the sillon ha quedao precioso
M***r –
Happy with the result. Fine fabric, but fits perfectly. Let’s see how about the passage of time, but at the moment, very well
R***n –
The cover is good, the purchase is happy! Sofa I have a large 2400 without taking into account the spokes, I ordered a cover 3000, it’s a pity that there is no more, because in the width of Malov, it’s hard to fill at the spokes, the rollers do not enter, the husband inserted the cable, you can run cambric. It looks beautiful. Thank you store.
S***k –
Universal stretch well. faster solution
Customer –
Material comfortable to hold, thin, flexible, consistent with the description, full length rubber band, color Brown with green and bezowymi kreskami. Shipping niecały month to Poland.
Customer –
Shipping niecaly month, material elastic, thin, Mily feel, color Brown in brown and green lines
7***r –
Perfect. Fabric. super adjustable. Order 4 seats for me 3-seater chair. And I ordered the 3 seats for me 2-seater chair. Since they have volume.
L***o –
Delight! Very good quality, looks great. 6 days delivery!
L***e –
Super beautiful for one of 3 I recommend a size 4 because the one of two goes less well