Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Arab Emirates |
05-14 Business days |
| Saudi Arabia |
10-30 Business days |
| USA, Canada |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***g –
These are a great addition to my gym bag. I use them in the shower and then just throw them away. I like that they are sanitary vs. using a gym-provided towel that I’m not so sure about. Saves lots of space in the bag—much better than bringing a washcloth from home and carrying back home to wash.
C*****e –
Okay so I wanted to love these but I am slightly disappointed with how thin they are. I know they are compacted but they are similar in thickness to a paper towel. They are sturdy and I have yet to have one fall apart on me. Admittedly I’m not using them for tough jobs but I prefer a little thickness to help wipe up the dust in my car.
R***k –
I love these compressed disposable towels. All you need is a little bit of water and they totally decompress. They are great for cleaning up spills in the car or anywhere you might be away from home or not near your cleaning products. I always have water in my car, especially for emergencies, so these work wonderfully for me.
K****u –
These things are a life saver! I have an ostomy, and no matter where I go as long as I have a little water these make for easy and comfortable clean up.
S***y –
First let me say this😁 I wish I had these when I was younger. These little cloths are useful and you can use them for just about anything! I originally purchased these for my daughter to use after gym class. She loves them! They don’t take up room in your bag and they are durable.
U***d –
I don’t enjoy camping (but love week-long river white water rafting, so it’s a necessity) so I learned which products make the experience easier for me. After my peeing funnel, this is the other MUST HAVE product. Tiny to carry and with a few drops of water becomes the greatest moist wipes for face and body to wash off the day. Sturdy AND soft.
F***a –
i gave it a 4 because you have to add water to puff it up. you can’t just sort of pull it open that easily, so if you don’t have water, you may not have this.
W****t –
I use this product for camping, van dwelling, and emergencies when I need a paper towel, not a tissue.They take up like no space, yet expand to a large towel with lots of absorption. Every bug-out bag, emergency supply kit, first aid pack, or any bag or purse should have a supply of these. Until you see them deployed, you can’t appreciate the concept.
W****e –
These things are amazing!!! I keep some in my boat and a few in my truck. Just pour a little water on one and you’ve got a wet towel. Very durable as well.
G***e –
I got stuck overnight in a foreign city without a place to sleep and certainly no place to shower. By that point, it had been like 36 hours… And these little towels saved me! Helped me feel like a human again. They’re super portable, durable such that one towel is more than enough to clean your whole body. And I love that it’s just a towel and water, no additives like in wet wipes.
E**y –
I had expected the towels to be thin and small but they’re actually of a decent size and much “sturdier” than a regular paper towel for sure. I’ll take them out camping soon to put them to the test!
E****d –
These are the best compressed towels. I’ve tried a ton. Can’t live without
U****a –
This is a repurchase for me! Love these.
A***p –
I love how they are so compact but when you wet them they are the perfect size. When we travel my husband who is a neat freak (only on trips) that he uses all the wash cloths in about an hour so I take one of these out and wet it. I could use it more than once but he tends to throw it out as soon as he finds it. This will always be one of the things I pack so I will order more anytime the supply is getting low By the way we have been married 58 years so I think I will not be able to change him
T****y –
I travel a lot for work, and I don’t want to use a hotel towel on my face, so I purchased these disposable towels. There are soft, great quality, and very durable cloth.
O***n –
Bought this for several of my trips this summer. They don’t have washcloths at some of the hotels in Egypt so I bought this to wash my face and body. It worked great. I like the compact size
T****a –
These little towels are the best! I keep them in my purse when we travel.
C****y –
I use these for boat fishing, stream fishing, camping, horse pack trips, etc. They are extremely light, and awesome to use. If you just want something “disposable” and light…look no further…
B****w –
Great product. Love it is and the quality is good as well. Very strong so don’t flush
G***e –
I just had a camping trip and the towels were great and handy to have. I used them for cleanup, drying, keeping cool, as napkins and many other things. I only used 2 of them because one was covered in ketchup from cleaning a mess I made.
R***d –
These were great to have while traveling especially if you don’t want to use wash cloths at hotels.
K****d –
I love these soft compressed towels. I use them at home, work and when traveling. I like the fact that they are soft, thin and compact.
H***s –
I purchased these for a trip to Ireland. They were great because they take up very little space in your suitcase. They held up well so I used them more than once. I will order them again just to keep in my purse and car for the convenience.
W***h –
We use these camping, hiking and in our storm cellar. In an emergency these are great. There so light and convenient and easy to store
Z***a –
These are great little towels, they hold up under pressure! I used them quite unexpectedly when someone became ill and they held up for bathing! I would purchase more just so that I would have them on hand. Great add to the linen cabinet.
V***e –
More like a really good quality paper towel than a face cloth – but I really like these to keep in my purse or for travel. I would order again.
H****n –
I used this on a 3 week trip out of the country and this stuff is great. It’s compact and just needs a little water to open up into a full size, relatively durable paper towel.
F***h –
I wash my face twice a day and frequently run out of clean washcloths when traveling abroad. So I took these on my most recent vacation. Not quite as good as a washcloth, but didn’t irritate my skin. Would pack them again.
G***y –
I find that I cannot go without this product since I started using in late 2018. Just pour water of the compressed towel and squeeze the excess water.
V***e –
I didn’t even know that something like this existed! But they perform as promised, are strong, don’t shred with normal use and are easy to store & carry. Can’t imagine ever being without them from now on.
M***y –
My family and I went camping and the campsite did not have a shower, sink, or running water. Against my boyfriend’s thoughts, I purchased these anyway. Well needless to say after a full day out in the sun it was nice to take these with a bottle of water and wipe them down. By day 2 he was glad I had them.
D***s –
I always use these when travelling, and they come in handy! They don’t leave little pieces of residue behind when you wash with them, which is awesome.