Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Arab Emirates |
05-14 Business days |
| Saudi Arabia |
10-30 Business days |
| USA, Canada |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
N***s –
This isn’t real leather, but for the price, it is a very nice tissue holder. It looks classy, yet casual, which is perfect for my office. It wasn’t quite deep enough for my tissue box, so I just removed the tissues and put them in this box. Box looks nice overall and works.
M****n –
This box is so great that I couldn’t not write a review. I was really concerned when I ordered this because I knew it was imitation leather and some of that can look really cheap. It turns out it’s truly beautiful. Very satisfied.
M****y –
This tissue holder is very attractive and seems to be well made. It is easy to fill. Also I love the color. I’m happy to say the tissues come out easily, no tearing or leaving half the box unable to retrieve because the tissues fell to the bottom. Highly recommend 🙂
F****a –
I love the fact that ugly cardboard tissue boxes do not have to be on display anymore. This is just what we needed! Bought two and they fit perfectly in the space we needed them to fit. Very sturdy and beautifully covered. We love them!
M***a –
I needed something small on the top of the toilet and this tissue box worked perfectly. It has a good weight to it and looks exactly as the pictures. I like the leather. Nice good quality. The white stitches stand out very well. That is exactly what I was expecting from this.
M***n –
I wanted something for my car to attach to the dash. This box is exactly what I need. Shipped quickly & great color, looks very stylish. It looks so much better than a cardboard tissue box. Buy it and you’ll be pleased.
D*****a –
This is very nice and beautiful tissue box. Very easy to use and of good quality! Love the soft leather, a beautiful color. Well made.
T***s –
It looks very nice and does what its supposed to do.
R***s –
I was looking for an attractive box that was heavy enough not to lift when taking a tissue. This box met my expectations and is attractive as well – 5 stars
U****a –
Love this box! It’s nicely made and of course much nicer than having cardboard tissue box.
I*y –
Very nice and stylish product 🙂 Happy with purchase!
M*x –
Handsome addition to any car. Good quality, great value.
O****a –
I got this for the car, and it looks so good with black interior!!!
D**k –
This is beautiful but too shallow for most tissues boxes. I wish it wete rither deeper or didn’t have bottom.
A*n –
This is pretty and the softness surprised me. It works out much better than the ugly boxes that the tissues come in. I really like it.
B**t –
I absolutely love this tissue box cover. It is very sturdy, looks expensive.
T*m –
This tissue box is exactly as pictured. Got this for our car and really loved this tissue box. Also, the box itself is easy to clean while retaining its looks.
S****a –
Not big enough for the Kirkland tissue boxes from Costco.
F***a –
I could have given 5 stars if my tissue box fits but this is a little small for a regular tissue box.
L***s –
Worth the price. Came quickly and in perfect condition. I have it in my office and I love the look
K***a –
They are very well-made. I bought three of these and was completely satisfied.
S****a –
Very happy with this purchase. Gorgeous box cover! Much better quality than I had expected and ordered a second one.
N***m –
Omg, this tissue box holder is soooo beautiful!
W***m –
Very nice and just what I was looking for. I’m in love with my tissue box lol. I’m happy I chose this over the other tissue boxes, especially the more expensive ones.
R***s –
Really love this tissue holder. High quality and very attractive. This tissue holder has a bottom.
P**k –
Great product and a good price!
A****a –
Wanted a nice tissue box for the car. And this is what I need! Beautiful and elegant. Nice touch and a well made product. This is a beautiful case that fits a lot of tissue.
Z****a –
Very happy with my purchase! Nice and stylish. Leather is soft and doesn’t look cheap. It works fine but you do have to remove the tissues from their original box and place them in this one.
K***e –
looks good.. works well..
H****n –
Very nice well made Kleenex box cover. The print is pretty and it looks really nice in my car. It has a lot of padding and well made it will last a long time. I highly Recommend!!
A****o –
Super! I love that it looks good and not cheap. Helps preserve the tissues for their intended purpose, instead of letting the flimsy cardboard boxes they come in immediately fall apart under passengers feet.
W***y –
Very well made and looks attractive, as well. Feels very substantial. My husband and I plan to purchase more.
F***k –
Excellent..matches my car as though it manufactured with it.
M***n –
What a lovely tissue box. Pleasantly surprised, excellent quality. I wanted to place a tissue box in my car backseat center without looking out of place, this made it look nice and classy 🙂
O****r –
This is a really nice looking product, and the embossing is very pretty. Looks classy, simple and it’s easy to wipe off. Also easy to put tissue box in and out. Fits a ton of tissues.
Z****a –
This is a high quality tissue box! Leather is thick and feels great! I absolutely love this tissue box. And it fits my tissue but you have to take them out of the original box
C**i –
Love it! It’s neat and very practical for kids , doesn’t break.