Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Arab Emirates |
05-14 Business days |
Saudi Arabia |
10-30 Business days |
USA, Canada |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***n –
This was an excellent choice of purchase! This really worked for me. I needed it in my car. Is just as described and so far has been a great product. Fast delivery, reasonable price for an item which is rather hard to find. Very satisfied. There were many more choices out there but this is the ONE! Thank you.
S***s –
I couldn’t be happier with the value and quality of this. I use this daily in my car. I can connect all the plugs I need and charge a few phones. This multi port adapter adds exactly what we needed to keep everything up and running. Highly recommend this if you are in the market for one of these.
O***r –
Awesome tool just what I needed. It works great, I was able to connect everything I needed without any issues. It is a must as I have gadgets and they are great for going on road trips with family and friends when everybody wants to charge their phones or devices all at once. Installation very easy.
F**k –
I’ve been using this for a couple of days. . . and. . .so far. . . it’s been working without a problem. Most vehicle cigarette lighters are “hot” even if the vehicle is turned off so unplug it when ever the vehicle is not being driven to save your vehicle battery from draining.
S****a –
Less than one month of usage noticed that it seemed as if it wasn’t working
O**y –
Worked fine till it didn’t work at all
W****y –
Once plugged in, the voltage meter is always on, unlike other products that I have tried. The 2 USB ports are always powered. Very happy with this product.
R***y –
I have been using this socket adapter for a while now and I really like it. This is very useful with my backup camera and it has 2 usb ports to power up more devices too. Totally recommend
C***g –
This item works well. I use it to power up several led lights and my radio blue tooth device.
A***a –
USB connector works good but I think my phone charges a little slower than my old adapter did.
O****n –
I really love this purchase. The product feels solid and of quality! Worked perfectly on our road trip. Takes seconds to plug in and use. No issues. I leave this in the car 24/7 it always comes in handy and it is very flexible.
R***r –
Like the product, but the length of the power cable could be a little longer. My dash cam and my GPS are connected to it. Works great!
P*****a –
I love this product and have used it every day since installing it.
P****a –
This is the best car charger item. Cord length is perfect, strong material for the case too! Very satisfied with this product, and delivered everything that it advertised. Go buy yourself one and never worry again!
K***e –
I’ve been using this product everyday for the past month and a half and run 3-4 devices on it simultaneously with no issues. So far totally satisfied.
B***t –
Works Perfectly as Intended!
N***s –
It works great. Doesn’t over tax my battery or anything.Such a great find.
D****n –
Really great device. It works very well. Quick delivery, good package. I do recommend it.
R****d –
I got this to have on a long road trip with my family. It worked great! I was able to have multiple plugs in place with multiple devices connected. Now my problem is solved.
H*****a –
I bought this because I have a dashcam and I like to have cables for all family phones. It feels good constructed. I recommend this product.
L****a –
One of my lighter ports isn’t working so I needed one to do everything, so I’ve bought this one and I’m totally satisfied.
C****s –
Love this cigarette lighter! This new device has a cord that moves it away from the cigarette lighter plug which should increase its overall service life. This is a very good product, very reliable, and well constructed.
T**s –
The best feature, in my opinion! The best feature, in my opinion. Works well, has dual usb ports and removable base. I purchased this adapter in order to plug my dash cam and GPS device in at the same time, only having one cigarette lighter receptacle, and 2 items that needed to be plugged in, presented a problem, so, this solved that problem.
R***a –
This adapter is a pretty straight forward device, that anyone can use, if you find yourself in need of one, I highly recommend giving this one a try.
N*****s –
Works as described. Just bought a second one!!!
G*****a –
I was pleasantly surprised. Works well and as advertised. I needed only two plugs but the extra may come in handy down the road.
M***d –
Very handy and it works great! Nice long cord, so you can place it wherever in front you would like. I have added some “gadgets” to my car, so this is amazing!
I***e –
I have a camera display, a laptop, and a GPS on my motorhome dash. I saw this and got it. It works definitely as advertised. I would definitely recommend this to all that need a good quality three-outlet DC adapter.
A****n –
I am thrilled that I was able to find this when I did. This is the best. It’s the best at holding the male connectors for my dash cam and phone charger. I highly recommend this product to whomever is in desperate need of charging more than one item as I was. If I could give it more than 5 stars I would!!!
M**e –
It has been a life saver to say the least. I have my gps and phone all charged up at the same time. I did not think that would work without blowing fuses. I was wrong. I’ve had absolutely no problem with it.