Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
|United Arab Emirates
||05-14 Business days
||10-30 Business days
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||10-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My son loves these new cups! I was having a hard time finding straw cups for toddlers that he liked and so far he is loving these! They are easy to use, perfect size, and easy for him to hold. Perfect for at meal time or on the go. I love that they are non toxic and dishwasher safe. I recommend these for either infants learning to use a straw or toddlers on the go!
My kids love these cups so much and I love that the straws stay inside and don’t spill!! They’re a great design and feeling. Definitely recommend them!!
My son LOVES to drink from this cup
My daughter took onto it very quickly. Looked like it was pretty easy to drink from the straw unlike the weighted munchkin one. She also figured out how to take the top off but saw her so eager to learn to drink without a straw and when she had a hard time with her water spilling, she put the top back on herself. It was pretty cool to watch. I like these. Def will keep these.
This is my almost 2 year olds favorite cup. He loves the straw and doesn’t have suction problems. We have had suction problems with a lot of other straw cups. Totally recommend this
It was easy for him to hold and didn’t leak. Good size for a 1 year old.
This cup is PERFECT for infants who are just beginning to learn. My 8-month old figured out how to use this straw immediately. I leave it in her play space and she drinks from it during independent play whenever she wants and we also pack it in her diaper bag for when we’re out and about. This cup does drip if you hold it vertically upside down and I don’t think it would be suitable for toddlers who would experiment with squeezing. If squeezed hard enough the lid will pop off or will squirt from the air flow valve. When dropped it doesn’t pop off though. Overall this product works great for us and served its purpose very well, we’ll see when she grows out of it.
I love these and my grandaughter always asks for her cups. The only reason I did not give it 5 stars is because the top is a little tricky. Otherwise I highly recommend this product!
They are great and my son loves them and they don’t spill at all which is nice
We love this but really wish they were leak proof, easy to take along to travel though.
Love the cups!!!! So cute so easy for my daughter to use. Great to use on the run and at home. Obsessed!!!
This is one of the few straw cups that don’t have a bite valve. The size is perfect for my grandson and he can easily hold it and drink from it. The cup does leak if he throws it to the ground but it’s just a few drops.
I love the size of these cups for tiny hands. On top of being better for the environment, they are leakproof and easy to clean!
We have been using this cup to help teach our 10 month old to drink from a straw. It’s great. Easy for her to hold. Doesn’t require too much suction, but it doesn’t leak (even when she holds it upside down). It’s great.
I thought they were larger in size. They are very nice cups for a baby learning to drink out of a straw!
I wanted to love these for smoothies for my 2 year olds, but they can both open them within seconds and smoothie is often left all over the kitchen. Silicone is nice quality and the colors are adorable. Would be good if your kids don’t try to get into everything.
The first one can with minor damage and the customer service went above and beyond to make it right! Will buy for my other kids for sure!
These are very nice, but my barely one year old loves to just rip the top off, so I think we’ll save them for when she’s older. That being said, the quality is wonderful and love the straw incorporated into the top.
My toddler chucks this cup on the floor when he is done drinking it, and almost every time the lid pops off and everything spills out.
I love these cups, and more importantly, my daughter does too! They’re perfect for her little hands. We love the colors, and the handles and they are the perfect size. My daughter normally drinks from a small glass mason jar or a metal thermos, so I’m really happy to have found these ( especially since we have concrete floors! )
These little cups are awesome for my one year old little boy! He smacks them around and he’s only spilled it one time but honestly it was my fault! I caught it on my shirt and ripped the lid off! The straw barely leaks as well! All around a 8.5/10 for the value! Would recommend, also they’re very cute!
I really like these. They’re cute and functional. We always use them for my son’s water and milk at home and on the run.
Love these for my 9 month old. Just the right amount of water. It doesn’t come up the straw too fast where others do, causing her to choke a little. As long as I make sure the top is sealed all the way around, it stays on while she bounces it around the tray. My 3 year old also likes it.
He likes his cup. Only problem is that it can be hard to get the lid on securely and if he throws it down to floor the lid will pop off.
I think these are super cute. The silicone now flexible and easy for a baby to hold. Also easy to clean. But be aware that if your child throws this cup.. as babies are want to do… The lid pops off and the contents fly everywhere. Do NOT walk away from your kid while they’re holding this thing unless you just love cleaning sticky juice off of your walls, floor and fridge.
I loved this cup so much I bought a second one right away. These are the only sippy cups my son can use on his own. He doesn’t tip them up high enough so he needs one with a straw but all the others I tried leaked so bad. We haven’t had any issues with these at all and my son can finally drink his water or milk without me holding up his cup for him
I love this cup! I got it for my 8month old and she absolutely loves it too! No leaks, easy to suck the straw, you don’t have to bite it to get water out etc.
I like the style of these! Super cute! There are a few things that are important to me in a cup. 1. Non-toxic. 2. Dishwasher safe. This cup fits that criteria. It is on the smaller side and it is perfect for on the go. Exactly what I wanted. Overall, I am pleased with the purchase and my toddler took to it right away.
Cute & good size, but the lid is super easy to get off. My 1 year olds got it off no problem, thank goodness I only had water in them. Other than they’re great.
These are my favorite baby cups. My ten month old can easily hold and use them. The straw has flaps so it doesn’t leak easily. The handles are perfect for her to learn to do things for herself. They’re the perfect baby size. My 15 year old hasn’t complained about them while doing dishes so they must be pretty easy to clean too.
My daughter is so picky and literally hates every cup we have tried except mam. She loves straws but some are harder to suck through or she pulls them out. I bought these as they looked super cute and loved the idea of the straw not be able to move. Downfall, if they figure out how to take the top off (it’s not hard) you’re screwed. However my daughter only tried once and realized how easy it was to drink out of and hasn’t tried to take it off again!
Adorable, small, easy to clean but not for clever babies! Hard to deal and you can easily just rip the top off. Wanted to love these but had to get something more secure.