Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Arab Emirates |
05-14 Business days |
| Saudi Arabia |
10-30 Business days |
| USA, Canada |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Europe |
10-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of stayhomesale.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
B***m –
I love this little shower cup. It give my baby a little sprinkle shower like effect which she loves. It’s gentle on the skin and especially the head! Makes bath time quick and simple.
E***n –
This water spout cup with a handle is very convenient. It’s better than just using a cup and pouring water over the baby’s head. This pours the water gently over the baby for rinsing.
T***m –
The lid does not go on all the way so the water pours out weird but works
R***r –
I love this baby bath cup… My 3 month old hated baths always cried and wwith this cup its magical now my baby loves showers n stays in a little longer… water stays out of baby faces…
T***b –
This product does exactly what it is intended to do. Rinse your child’s hair. Depending on how you pour it, depends on where the water goes. But if placed correctly, it does it’s job and keeps the water off the face.
E***s –
It’s about the size you’d expect. I only need about 2 cups worth of water to get the job done.
D***b –
I would have left a 5 star review if the lid sealed completely. I worked fine without lid coming off but since its not completely secure I will have to glue in down because it will most likely come off when she starts to reach and grab.
H***s –
I honestly thought I was wasting my money when buying this, I can just use my hands I thought.I love this and it was so worth it. Makes bath time easy and enjoyable for babygirl. Would purchase again.
Y***b –
This works well, it is a little bigger than I would have liked and the lid pops off easily. It works well though.
I***k –
Nice little item for rinsing your child’s hair. Looks like a little pot with a strainer on it. You can remove the strainer part if you want more water flow. Gives you good control over how much water you’re pouring . We use it every bath.
Q***t –
I had Such a hard time rinsing my babies hair during cleansing. This makes it so much easier to get the job done.
B***t –
My baby likes it.
M***u –
This certainly makes bathing easier for our 8 month old. It’s like a little shower that nicely distributes the water rather than just dumping a cup on her head. The two pieces don’t stay together firmly, but so far they haven’t completely come apart.
V***y –
Gave this to my daughter, for my granddaughter for bath time. Works great to help keep water put of her eyes.
S***n –
So I bought this product because my son hates water in his face but he also got a bad ear infection I think due to water getting in his ears. So this product has helped keep water out of his ears when I wash his hair. It’s been working pretty good so far.
T***a –
I got this for a 3yr old that didn’t tolerate rinsing his hair. It helped him to tolerate it more now and he loves to play with it.
M***h –
Easy to use. Makes bathtime fun.
K***n –
Good size for kids to play with.
G***g –
It’s very useful with helping small kids during a bath but the only thing I don’t understand about it is the hole in the handle that water can get into. Mold can form and that would be hard to clean. I think it’s best to put some duct tape to cover the hole.
P***g –
Easy to use and worth the price.
L***u –
My twins absolutely love this at the bunny works great I’m getting rid of cradle scalp and the cow Water bucket is great and showering without getting too much water on them and get some used to that sensation. I would absolutely recommend them to anyone that needs a little bit of extra help especially with the cradle scalp
A***w –
I still wash my two girls’ hair in the bathtub and we’ve just been using a large cup to rinse it. This bear cup is super cute and functional! I like how it’s easy to fill quickly but showers out evenly. They like to play with it in the tub when I’m not washing their hair with it. And the long handle is nice to have, too!
C***u –
Great. Works as intended. I like how it’s more of a controlled pitcher for washing a babies hair. Like their own personal baby rain shower.
J***n –
This works great to rinse my baby’s hair/body after a bath
O***b –
This has made bath times more fun and enjoyable and rinsing hair less of a battle. We had previously been using a cup and while it worked, our little HATED getting his hair rinsed. Switching to this made him actually like to rinse his hair and easier to control where the water goes unlike a cup where it just pours out everywhere. Highly recommend!
F***r –
It’s great for rinising out here. Backwards to forward. She doesn’t like it from the front being poured in front off her. It’s kind of fast. She gets scared
N***h –
Best thing I could’ve bought my baby. She loves bath time and I just had to get her this. She could sit in the water all day playing with this.
N***a –
Perfect tool: just works. Pours well. Easy to hold. Easy to refill.
A***n –
My son loves this! It’s fun and he enjoys the gentle “rainfall” effect. He is 7 months, for reference. The pitcher is easy to use. The handle is easy to hold and easy to pour from. It’s easy to get the water into the pitcher. Overall, zero complaints! It’s a nice little product that we use every bathtime and it’s also great for gently rinsing hair. The watering can style is a lot less stressful than a big pour of water over his head.
S***k –
My baby hated taking his baths. As soon as I got this he loved it!! It made bath time so much for enjoyable! It worked perfect. It also stayed kept the water out of his eyes.
V***s –
My great niece really liked this gift, thank you for sending it out.
G***a –
I’ve been looking for a rinser for my toddler because she HATES getting water on her head. This doesn’t completely stop the water from getting on her face but it helps ALOT. I’m able to control the flow/direction of the water because of the small holes. My daughter even loves playing with it like a regular bath toy. It’s a nice plastic material and doesn’t feel cheap. Mine did arrive a bit dirty(didn’t seem used) but gave it a wash and it was fine.
C***f –
This works really well. Love the fish pattern, so cute to leave sitting out if needed. The soft piece in the front is nice to keep water out of the eyes. Definitely would recommend.
D***o –
Seems sturdy, yet light enough for toddler to pour herself. Cute design.
R***y –
I wanted to try this because I was nervous about using a regular cup to pour water over my newborns hair. Sometimes the water flow can be hard to control but this cup provides vents that allow a gentle stream of shower water on babies head. I got the Bear-Green color and it looks exactly like it does in the photos. The cup itself is large enough so you don’t need to constantly keep refilling the cup and the lid is also durable and stays tightly capped so that it doesn’t fall out when pouring water over baby’s hair. I love this and recommend it for new moms and moms to be.
G***f –
My three year old hates getting her hair washed, and this cup has helped so much! It feels more like a shower with less water on her face than a regular cup we were using.
H***a –
Easy ! And comes out soft! Emmy daughter loves! Make bath tine fun!